Technical Support Services
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Click here if you have purchased the product and want to fill out a support request form.
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During the first 90 days after you have purchased the product,
you are entitled to free email support and product updates.
After the 90-day period, you have to purchase a maintenance agreement in order to continue receiving technical support and product updates.
We will have more information on maintenance agreement and how you can purchase one before we release the product.
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DotNetGenie
Knowledge Base
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Click here to access our
knowledge base
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Please bear with us. We are in the process of updating our
knowledge base with articles about DotNetGenie. Very soon you will be able to
get more information on the product from the knowledge base.
In the meantime please use the support
request form to send us any questions you may have about the prodcut. We
will get back to as soon as possible. Please do not email directly to support, this would only
slow down the process and it will take longer for us to respond to your
question.
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Contacting
Technical Support
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If you experience any problem with the downloaded demo or if
you have any question please feel free to fill out a
support request on our web site.
Our support hours are: M-F 7:00 AM to 6:00 PM (CST)
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